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Showing posts from December, 2025

End of Year Review 2025: Zurich Insurance’s Nikki Lidster

Nikki Lidster, head of SME at Zurich Insurance, reminisces about connecting with broker partners at the Biba Conference and promises if they want to get in touch with the business, they will get through to a skilled Zurich employee – never a bot. from Insurer - insuranceage.co.uk https://ift.tt/cwy8spZ

End of Year Review 2025: Allianz UK’s Nick Hobbs

Nick Hobbs, chief distribution officer at Allianz UK, prays for a more balanced approach to regulation that enables and encourages great conduct and customer outcomes; congratulates Ken Norgrove for the Intact rebrand; and looks to a feathered friend for AI inspiration. from Insurer - insuranceage.co.uk https://ift.tt/HjhUtRp

End of Year Review 2025: Markel UK’s Joanne Skyes

Joanne Sykes, divisional director - broker at Markel UK, predicts an escalation in demand for cyber risk and ransomware cover, whilst singing the praises of Biba CEO Trudgill and ‘Yellow’ with Coldplay’s Chris Martin. from Insurer - insuranceage.co.uk https://ift.tt/WB1D9bd

Chubb to reduce global headcount by 20% through digital transformation

Chubb has estimated its digital transformation programme will reduce its global headcount by circa 20% within 3-4 years. from Insurer - insuranceage.co.uk https://ift.tt/lQxawop

Deloitte forecasts home insurers will slide back to losses in 2026 after profits in 2025

UK home insurers are set to make an underwriting profit in 2025, with a net combined ratio of 98%, but will swing back to losses next year with an NCR of 102.1%, according to Deloitte. from Insurer - insuranceage.co.uk https://ift.tt/gnIrzYm

Cardiff Regional Review: Competition not exterminated by consolidation

Insurance experts in Cardiff outline the diversifying businesses in the media and sporting hub city, and highlight the competitive nature of the market with one broker per village on the outskirts. from Insurer - insuranceage.co.uk https://ift.tt/jQBtUJo

Amiga targets SME and mid-market with new Lloyd’s capacity for management liability

Amiga Specialty has secured new Lloyd’s capacity to support its management liability proposition for SME and mid-market businesses across the UK, Europe and select rest of-world territories. from Insurer - insuranceage.co.uk https://ift.tt/zToEgkc

End of Year Review 2025: Axa Retail’s Matt Field

Matt Field, intermediary director at Axa Retail, hails the insurer’s domestic violence proposition; keeps a keen eye on its NPS; and predicts new entrants to shake up the retail personal lines market, with a particular focus on data and technology. from Insurer - insuranceage.co.uk https://ift.tt/zCVu8pN

People Moves: 15 – 19 December 2025

Follow the latest personnel moves in insurance. from Insurer - insuranceage.co.uk https://ift.tt/UTORCzV

End of Year Review 2025: Bspoke’s Craig Morgan

Craig Morgan, managing director of Bspoke Sports & Leisure, echoes the concerns of others over the speed the market has softened; hails the work of Ajay Mistry in championing transparency and diversity; and shares a giant darts nickname. from Insurer - insuranceage.co.uk https://ift.tt/FmDURo3

FCA commits to expanded work in response to Which? super-complaint

The Financial Conduct Authority has promised to do more work on improving claims handling and consumer understanding of cover in light of Which? hitting the watchdog with a super-complaint about the ‘broken’ home and travel insurance markets. from Insurer - insuranceage.co.uk https://ift.tt/yzPtAYM

End of Year Review 2025: Allianz Personal’s Graham Wright

Graham Wright, managing director – broker (interim) at Allianz Personal, acknowledges customers have benefited from the soft market, muses about whether consolidation has suppressed new entrants and keeps his cards close to his chest over the insurer’s plans for 2026. from Insurer - insuranceage.co.uk https://ift.tt/gd7BV0K

Mindful placement in a soft market – why discipline still matters

Soft markets demand sharper thinking to avoid a false sense of security and complacency, argues John Dunn, managing director of distribution and market management at The Clear Group and Brokerbility. from Insurer - insuranceage.co.uk https://ift.tt/zsOY0c7

Esure CEO Martin-Smith to depart as Ageas unveils new direct MD

Ageas UK has announced that the Esure CEO Peter Martin-Simon is to leave the company in April next year six months after taking up the role. from Insurer - insuranceage.co.uk https://ift.tt/pueGFRO

End of Year Review 2025: Direct Commercial’s Joe Hantson

Joe Hantson, deputy CEO at Direct Commercial Limited, notes the amount of senior underwriting talent moving from traditional carriers into MGA models over the last 12 months and expects more consolidation among MGAs and insurtechs in 2026. from Insurer - insuranceage.co.uk https://ift.tt/LtyM634

Aviva partners with Percayso on data enrichment

Aviva has partnered with Percayso Inform to enhance its data enrichment capabilities, in a multi-year deal. from Insurer - insuranceage.co.uk https://ift.tt/xKMfUeb

Zurich names former financial services leader as new UK COO

Zurich UK has appointed Paul Norcott as chief operations officer, joining the executive committee with immediate effect. from Insurer - insuranceage.co.uk https://ift.tt/N1g37rF

End of Year Review 2025: Alps’ Michelle O’Reilly

Michelle O’Reilly, managing director at Alps, expresses disappointment that whilst some parts of the market have talked a good game on innovation and customer care, they have not followed through; and predicts 2026 could be the year the Financial Conduct Authority steps in with tougher measures on home insurance claim declinatures. from Insurer - insuranceage.co.uk https://ift.tt/KmPYXtc

EY offers gloomier forecast for 2026 motor market with latest analysis

The UK motor insurance market is expected to only break even in 2025, and be loss-making in 2026, according to EY’s latest analysis. from Insurer - insuranceage.co.uk https://ift.tt/0JXzMan

End of Year Review 2025: Flood Re’s Kelly Ostler-Coyle

Kelly Ostler-Coyle, director of corporate affairs, Flood Re bemoans the fact that not enough brokers are talking to clients about Build Back Better and pays respect to “the Welsh titan of the insurance industry” Amanda Blanc. from Insurer - insuranceage.co.uk https://ift.tt/P8gOANV

New roles for Tonge and Grazier as Bspoke reshapes management structure

Bspoke Group has named Nick Grazier as group sales and marketing director and Wayne Tonge as group commercial managing director. from Insurer - insuranceage.co.uk https://ift.tt/4RvlufG

Meet the MGA: Arrow Risk Management

Arrow Risk Management CEO Jon Godfray explains how the MGA combines decades of expertise, cutting edge technology and underwriting excellence to create what he hopes the market recognises as a ‘quality shop’. from Insurer - insuranceage.co.uk https://ift.tt/59jlq0x

People Moves: 8 – 12 December 2025

Stay in the loop with the latest insurance personnel moves. from Insurer - insuranceage.co.uk https://ift.tt/59vTGQh

Podcast: Reid and Clegg present Double Indemnity – episode six, Admiral’s Henry Engelhardt

For the sixth episode of Double Indemnity, Stuart Reid and Toby Clegg sit down with the Admiral CEO Emeritus Henry Engelhardt, who offers insights into why a “can do” and “think big” attitude, alongside deliberately targeting drivers paying higher premiums, was such a recipe for success at the insurer he co-founded. from Insurer - insuranceage.co.uk https://ift.tt/qa15gQ9

Zurich signs five-year £350m specialist fleet capacity extension deal with Pen

Pen Underwriting has extended its capacity deal with Zurich, in a partnership that will enable the managing general agent to write more than £350m in premium over the next five years focusing on specialist fleet risks. from Insurer - insuranceage.co.uk https://ift.tt/q0gIGOU

End of Year Review 2025: Commercial Express’ Duncan Pritchard

Commercial Express founder and managing director Duncan Pritchard bemoans inconsistent claims service and suggests ‘Rizzilience: Confidence in a Changing Market’ for the 2026 Biba Conference theme. from Insurer - insuranceage.co.uk https://ift.tt/yQwxaeF

Non-Financial Misconduct rules and what they mean for the insurance Christmas party

Isabelle Macfarlane, head of London Markets at Insurance Compliance Services, outlines how incoming NFM guidelines may work in practice as we head into the busy Christmas party season. from Insurer - insuranceage.co.uk https://ift.tt/VDdnoX7

HSB launches hunt for new engineering MD as Dyson retires

Terry Dyson, the managing director of HSB’s engineering insurance business in the UK and Ireland, has decided to retire at the end of March 2026 after an insurance career spanning 40 years. from Insurer - insuranceage.co.uk https://ift.tt/yget4zK

MGA Addept launches SME commercial legal protection solution

Addept Insurance Services has added a commercial legal protection insurance solution to its expanding portfolio of legal expense products. from Insurer - insuranceage.co.uk https://ift.tt/pYhU6z3

Intact enhances commercial products in first move under new brand

Intact Insurance has unveiled three enhanced commercial lines products, the first to be launched under its brand in the UK. from Insurer - insuranceage.co.uk https://ift.tt/whDqg4F

Cyber insurer adds Deepfake Response Endorsement to policies

Cyber insurance specialist Coalition has added a new Deepfake Response Endorsement to its policies globally including the UK, it has announced. from Insurer - insuranceage.co.uk https://ift.tt/n2qT8JG

End of Year Review 2025: Peach’s Ryan Bendelow

Ryan Bendelow, director of commercial at Peach is sad to see the RSA name consigned to the insurance brand graveyard, nominates Aviva’s Michelle Taylor as the insurance personality of the year and is worried about an increase in IPT in 2026. from Insurer - insuranceage.co.uk https://ift.tt/cL3GONb

FCA confirms insurance rules simplification

The Financial Conduct Authority has confirmed changes to simplify its rules for brokers and insurers including ongoing training and product reviews and revealed further plans for next year. from Insurer - insuranceage.co.uk https://ift.tt/djv5ZUQ

End of Year Review 2025: Corin Underwriting’s Andy Hurrell

Corin Underwriting CEO Andy Hurrell outlines the view a softening market rewards discipline; raises an eyebrow about the number of MGAs doubling down on scale over specialism; and advises rather than reacting to the crowd, back your underwriting judgement. from Insurer - insuranceage.co.uk https://ift.tt/fm3ubp5

Zurich enhances offering for UK businesses with international operations

Zurich’s regional teams in nine hubs can now provide multinational insurance for UK business classified as mass risks with exposures in seven European Economic Area territories, Insurance Age can reveal. from Insurer - insuranceage.co.uk https://ift.tt/e9rPHp4

End of Year Review 2025: Iprism’s Bradley Harmer

Bradley Harmer, chief commercial officer at Iprism, notes an influx of new capacity providers and MGAs entering an already saturated space and hails the promotion of Georgina Davis as a Zurich regional head at 28. from Insurer - insuranceage.co.uk https://ift.tt/fNBxnij

People Moves: 1 – 5 December 2025

Keep up to date with the latest personnel moves in insurance. from Insurer - insuranceage.co.uk https://ift.tt/LgzEpr9

End of Year Review 2025: Granite Underwriting’s Jay Rennie

Jay Rennie, head of specialist products at Granite Underwriting, calls out the withholding of claims histories in the fleet space and dusts off the bucket hat, cagoule and samba trainers to spend an evening with Liam Gallagher. from Insurer - insuranceage.co.uk https://ift.tt/9n1qgRD

Commercial transformation boss Flynn to leave Intact UK

Intact UK’s commercial lines chief transformation director Rob Flynn is set to become the latest senior figure to leave the business in the wake of integration with NIG, Insurance Age has learned. from Insurer - insuranceage.co.uk https://ift.tt/O0xGJq5

First Central confirms job cut plans

Insurer First Central has confirmed proposed plans to cut staff numbers by around 160, with most taking effect in late January 2026. from Insurer - insuranceage.co.uk https://ift.tt/Eb69qav

Bridgehaven completes on first deal as it eyes European expansion

Bridgehaven Europ, has completed its acquisition of SureStone Insurance DAC, following receipt of all required regulatory approvals. from Insurer - insuranceage.co.uk https://ift.tt/9x5NQij

End of Year Review 2025: Ecclesiastical’s David Carey

David Carey, managing director of Ecclesiastical’s intermediary business applauds the £10m landmark reached by Insurance United Against Dementia, cautions against a one dimensional approach to risk pricing; and gets misty eyed about ‘Madchester’. from Insurer - insuranceage.co.uk https://ift.tt/gyoY3EL

MGA Addept expands motor insurance portfolio

Addept Insurance Services has expanded its motor-related solutions, launching a legal recovery insurance for motorists, ‘Drive’. from Insurer - insuranceage.co.uk https://ift.tt/vNO58cy

Donaldson steps down at Prima as Axa sale completes

Ex-BGL CEO Matthew Donaldson is exiting his roles of chairman of Milan-based Prima Group and non-executive director of Prima UK, following Axa taking a 51% stake in the motor insurance specialist. from Insurer - insuranceage.co.uk https://ift.tt/vMymLx4